Shipping policy
Thank you for shopping with The Streetwear Sanctuary. Please read the information below for details on how we process and ship orders.
Order Processing
All orders are carefully packed and dispatched from the United Kingdom.
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Orders are typically processed within 1–3 working days
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During busy periods or new drops, processing times may be slightly longer
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You will receive a confirmation email once your order has been dispatched
UK Shipping
We currently offer FREE UK SHIPPING on all orders.
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Orders are shipped using a tracked delivery service where possible
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Estimated delivery time is 2–5 working days from dispatch
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Delivery times may vary due to courier delays or external factors beyond our control
International Shipping
International shipping may be available on selected items.
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Shipping costs and delivery times vary depending on destination
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Any customs duties, import taxes or fees are the responsibility of the buyer
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We are not responsible for delays caused by customs processing
If you are unsure whether we ship to your location, please contact us before placing an order.
Delivery Responsibility
Once an order has been dispatched and handed over to the courier, responsibility for delivery timing passes to the shipping provider.
The Streetwear Sanctuary is not responsible for:
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Delays caused by the courier
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Missed deliveries due to incorrect address details
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Parcels marked as delivered by the courier
Please ensure your shipping address is entered correctly at checkout.
Lost or Delayed Parcels
If your order appears to be delayed or missing, please contact us and we will do our best to assist.
📧 thestreetwearsanctuary@gmail.com
While we will always help where possible, we cannot be held liable for parcels lost or delayed once they are in the courier’s possession.
Contact
For any shipping-related questions, please reach out to us at: